Effective Date: 15 December, 2024

MADITBOX Service Private Limited (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. If you have any questions or concerns about this policy, please contact us at info@maditbox.com.

1. Scope of the Policy

This Privacy Policy applies to all personal data collected, processed, and stored by MADITBOX Service Private Limited in relation to the services we provide, including development, marketing, hosting, and third-party domain reselling.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us
  • Name, email address, phone number, and company details.
  • Payment and billing information when purchasing our services.
  • Account login credentials for our platforms.
B. Information Collected Automatically
  • IP address, browser type, and device information.
  • Usage data and interaction with our website or services (e.g., page views, clicks).
  • Cookies and similar technologies to enhance user experience (see Section 8 for details).
C. Third-Party Data
  • Data shared by third-party platforms when you use integrated services.
  • Domain and hosting-related information through our reselling services.

3. How We Use Your Information

We use your personal data for the following purposes:

  1. Service Delivery: To provide development, marketing, hosting, and domain reselling services.
  2. Account Management: To create and manage your accounts.
  3. Billing and Payments: To process transactions securely.
  4. Customer Support: To respond to inquiries and resolve issues.
  5. Marketing and Communication: To share updates, promotions, and relevant information (you can opt out at any time).
  6. Compliance: To comply with legal obligations and enforce our terms of service.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information under the following circumstances:

  1. Service Providers: With trusted third-party vendors who assist in service delivery (e.g., payment processors, hosting providers).
  2. Legal Obligations: When required by law, such as responding to lawful requests by public authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of company assets.

5. Data Security

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no system is entirely secure, and we encourage users to protect their login credentials.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate data.
  • Deletion: Request deletion of your data, subject to legal constraints.
  • Opt-Out: Opt out of marketing communications.
  • Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at info@maditbox.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

9. International Data Transfers

As a global company, we may process your data in countries outside your own. We ensure such transfers comply with applicable data protection laws.

10. Third-Party Links

Our website and services may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please check this page periodically for updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

MADITBOX Service Private Limited

#39, Sai Plaza, 7th Cross, 23rd Main, JP Nagar 2nd Phase, Bangalore, India

Email: info@maditbox.com

Thank you for trusting MADITBOX Service Private Limited with your data. Your privacy is important to us!